Shipping policy

Toasty Toes Shipping Policy

1. Delivery Timeframes
We aim to get your order to you as quickly and safely as possible.
All orders are delivered within 7–14 business days nationwide.

Please note that delivery times may vary slightly depending on your location and courier workload.

2. Delivery Coverage
We deliver countrywide across South Africa.

3. Courier Services
All orders are fulfilled using trusted local courier partners, including:

• PostNet Couriers
• The Courier Guy
• Aramex

The courier used for your order will depend on your location and the most efficient delivery route available.

4. Returns Policy
We offer a 14-day return window from the date of purchase.

To be eligible for a return:

• The item must be unused and in its original packaging
• Proof of purchase is required

Once your return is approved, we will guide you through the return process.

5. Support
If you have any questions about your delivery or return, our support team is ready to help.